Bank Customer Services Representative - Sanford, ME / Req #1080 Job at Partners Bank, Sanford, ME

cTFQMnYxTGZZeUxpaVdUQTUza2RBalhyeEE9PQ==
  • Partners Bank
  • Sanford, ME

Job Description

Customer Service Representative

Department: Branch Administration

Reports to: Branch Manager/Assistant Branch Manager

Supervises: None

Status: Non-Exempt / Full-Time / on-site

Level: Level 5

Must already be authorized to work in the United States. Relocation is not provided.

Partners Bank is a rapidly growing community bank with operations in Maine and New Hampshire that has established superior service level expectations. We offer generous compensation and benefits while fostering opportunities for growth and flexible work schedules when appropriate.

Summary for the Customer Service Representative:

  • Working within established operational policies, procedures and protocols, the individual will be responsible for business development activities from new and existing customers through the sale and service of all deposit products and related services.
  • The incumbent will be skilled in relationship selling and have strong product knowledge.
  • Respond promptly and appropriately to various customer inquiries and efficiently handle problem resolution.
  • Answer questions on various services the financial institution provides, and recognizes sales and referral opportunities.
  • May also have teller processing responsibilities and is highly proficient in this area.

Job Requirements for the Customer Service Representative:

  • Previous experience in a front-line banking or financial services position is preferred
  • Excellent verbal and written communication skills
  • Strong customer sales, service and interpersonal skills
  • Strong organizational, technical and computer skills
  • Adapts well and embraces change

Essential Job Functions for the Customer Service Representative:

  • Proficient in the sales and service of all deposit products and services and some consumer loans
  • Responsible for proactively engaging customers to uncover needs, recommend appropriate solutions and closing sales opportunities.
  • Develop quality referrals to others for a variety of products and services such as residential mortgages, consumer loans, small business loans, investments, etc.
  • Consistently provides outstanding service and assistance to customers and coworkers
  • Actively participates and supports branch sales plans, campaigns and promotions.
  • Efficiently processes teller transactions and performs all related tasks as required
  • Respond promptly and efficiently in resolving customer problems.
  • Understand and adheres to various policies and procedures including security, compliance and operations
  • Perform all other duties as required

This Job Description for the Customer Service Representative describes the essential functions and qualifications of the job described. It is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job. This document is not intended to exclude modifications consistent with providing reasonable accommodations for a disability. This is not a contract.

Our generous benefits are listed on our website: Partners.Bank/about/careers/

PIc5a2c028de80-30492-36036154

Job Tags

Full time, Contract work, Bank staff, Relocation, Flexible hours,

Similar Jobs

Landmark

Landscape Designer Job at Landmark

Landmark Nursery and Landscaping continues to be one of the highest-rated & most trusted nursery & landscape companies in central Nebraska.We do this through dedication and passion to this industry. We feel our progressive thinking and determination are but a few of our... 

Lesley University

Assistant Track and Field Coach, Distance Job at Lesley University

Assistant Track and Field Coach, Distance The Opportunity Lesley University seeks a part-time Assistant Track and Field Coach. The...  ...context and the rapid change in the demographic profile of our country, the University has made a significant commitment to addressing... 

SLX HOLDINGS LLC

Personal Trainer Job at SLX HOLDINGS LLC

StretchLab is seeking personal trainers, massage therapists, and dance/yoga/pilates instructors to join our team. This is an amazing opportunity to gain experience in a new modality that is taking the fitness industry by storm. Founded in 2015 in Venice, California,...

Oakland University

ABA Clinic Coordinator | Oakland University Job at Oakland University

 ...Position Purpose: Assist with the daily operations of the ABA Autism Clinic. Monitor clients and staff during ABA therapy and provide clinical feedback to staff regarding the session. Create and maintain organizational systems to ensure compliance and accurate... 

AdaptHealth LLC

RT Vent - Field Job at AdaptHealth LLC

Description: Position Summary: The RT Vent Field Clinician is a Respiratory Therapist providing respiratory patient care to Vent patients for optimal outcomes. Provides respiratory care to patients in alternate sites in accordance with AdaptHealth's policies and ...