Job Description

About our organization

Since 1981, Options for Learning has been at the forefront of helping families break the cycle of poverty and improve their lives by providing tools to create a positive foundation for school, social, and life success. Our dedicated and passionate employees have helped our organization become one of Southern California's most innovative and progressive child development organizations, serving nearly 9,000 children throughout the San Gabriel Valley.

About this position

The business systems analyst serves as a subject-matter expert for the organization's information systems. This position is responsible for overseeing and maintaining the optimal function of the systems, which may include installation, customization, development, maintenance, and upgrading to applications, systems, and modules.

The successful candidate must be able to communicate effectively, work both independently and collaboratively within a small, close-knit team, and thrive in a fast-paced environment. We are looking for someone with an upbeat, positive attitude who is eager to support the organization's mission and achieve its strategic goals.

What you'll be doing

• Translating business objectives and providing technical support, troubleshooting, guidance, training, and written technical requirements to system users;
• Collaborating with the executive leadership team, as well as Human Resources and Finance department staff to identify system improvements and enhancements;
• Recommending, developing, and managing implementation solutions;
• Managing permissions, access, personalization, and similar system operations and settings for system users;
• Programming custom functions and documentation, such as automated queries, filters, macros, and reports;
• Compiling or assisting with the acquisition of complex data reports, summaries, and logs for senior leadership, as well as Human Resources and Finance department staff;
• Serving as the lead representative and liaison between the Human Resources, Finance, and Information Technology departments, as well as external vendors and other stakeholders for design and implementation projects;
• Ensuring adherence to organization policies and system compliance with data security and privacy requirements;
• Supporting critical system maintenance and operational tasks within the systems;
• Maintaining knowledge of trends and developments in information system technology;
• Working effectively with other team members;
• Actively participating in the annual in-service training;
• Abiding by all of Options for Learning's policies and procedures;
• Performing other related duties as assigned.

What you bring to the table

• Bachelor's degree in information technology, computer science, business administration, or a related field;
• Three years of related experience;
• Strong analytical, problem-solving, and technical support skills;
• Ability to correctly and effectively communicate in written and oral English;
• Excellent organizational skills and attention to detail;
• Proficiency in Microsoft 365 (Word, Excel, PowerPoint, Outlook, SharePoint, and Teams);
• Experience in system workflows, approvals set-up and implementation (preferred);
• Experience with NetSuite, Paylocity, Dynamics 365, or similar enterprise resource planning, HR/payroll systems, customer relationship management systems (preferred).

What we can offer you

• Medical/dental/vision for part- and full-time employees (organization pays up to 90% of employee's premiums; prorated for part-time);
• Organization-paid and matching retirement plan;
• Professional growth opportunities, including free child development courses and college reimbursement;
• Generous and flexible PTO;
• Dedicated, mission-driven colleagues, and much more!

Job specifications

• Reports to the solutions architect;
• Non-exempt, full-time, year-round;
• Eight-hour workday, four-day workweek;?
• Opportunity for hybrid-work schedule with approval;
• Limited evening or weekend hours may be required;
• Employment, responsibilities, compensation and other factors may be affected by changes in governmental regulations, the organization's contracts, or at organization discretion.

Salary

• $41.76 - $57.09 per hour

Compensation details: 41.76-57.09 Hourly Wage

PI989ab10b44c2-30492-35188244

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