Job Description

Capitol Physical Therapy, is looking for a PART-TIME Physician Liaison!

At Capitol, you’ll find an amazing culture because we want our employees to love coming to work and do what they love- helping our patients get back to their everyday lives. We provide you with a fun, family-like environment, support, career growth opportunities, and unmatched resources to do amazing work! 

The role of the Physician Liaison involves cultivating and nurturing strong customer relationships, with a primary focus on physicians and the community. Engagement with employers and payers may be required. Working closely with the CEO, Marketing Director, and Clinic Directors, the Marketing Liaison plays a critical role in implementing strategic marketing initiatives across the organization. The primary responsibility is to drive physician field marketing and develop strong relationships with referral sources, as well as being the face of the company at community events!

• Part Time (20 Hours/ Week)
• Pay Rate: $25/Hour
• Location: Madison, WI

Physician Marketing and Relations  

· Develop and maintain relationships with targeted physicians and other clinical referral sources.

· Work closely with the CEO, Marketing Director, and Clinic Directors.

· Complete eight (8) direct physician contacts per day/16 per week.

· Provide opportunities for physical therapists to interact with customers.

· Communicate effectively with referring providers and their office staff.

· Participate in monthly marketing meetings.

· Maintain the strictest confidentiality; adhere to all HIPAA guidelines/regulations.

· Coordinate with various staff to ensure customer requests are handled appropriately and promptly.

· Generate a consistent routing schedule to meet the needs of both internal and external customers.

· Maintain ongoing physician referral information and relationship/sales activity in Salesforce.

· Perform other work-related duties as assigned.

Community Engagement and Brand Awareness

· Work closely with the CEO, Marketing Director, and Clinic Directors in planning, organizing, and attending community special events.

· Develop local community relationships through advertising, sponsorships, and partnerships.

· Coordinating collateral materials, ordering and keeping assigned clinics stocked with materials.

· Assist in the preservation of the corporate identity.

Planning and Training

· Create/collaborate on a quarterly marketing plan outlining budget, collaterals, relationship development, community image, and amaZing service.

· Provide regular updates on company-wide marketing activity and track demographic data to support marketing initatives.

· Provide marketing training for Clinic Directors and designated clinical staff.

· Maintain an updated database of referral sources in Salesforce

Job Requirements

Education:

· Bachelor's degree in business, marketing, or clinical with sales/marketing experience or similar degree

Experience:
· Two years of experience in medical/healthcare sales or similar role preferred

Travel required (10%)

· Must have a personal vehicle to perform job duties.
· Must possess a valid driver’s license. 

Skills & Knowledge
· An individual should demonstrate the following competencies to perform the duties and responsibilities
of this position successfully:

· Problem-solving: Use sound judgment to exercise problem analysis and resolution

· Planning and Organization: The capability to plan effective routing to meet customers’
needs and keep top-of-mind awareness.

· Communication/Presentation: Strong networking and interpersonal skills in relating and
presenting to different audiences including Referral Sources, Providers, Partners, Staff Members, and Superiors.

· Strong customer support orientation for both internal and external customers.

· Must be self-motivated and driven to succeed individually and in a group setting.

· Excellent at relationship building and follow through. An outgoing personality and positive attitude is a must!

· Previous experience with healthcare sales and influencing primary
care and specialty care communities are a plus.

· Excellent multi-tasker in a fast-paced event management environment.

· Up to date on current trends in physician relationships and referral development.

· Professional in appearance, interpersonal and communication skills, including writing, proofreading, and public
speaking.

· Excellent organization skills and experience with activity and event planning 

· Proven ability to collaborate with constituencies and manage tasks to meet deadlines.

· AmaZing! customer service, ethic, and high expectations for quality.

· Proficient in using the Web and the latest versions of Google Apps, Microsoft Word, Excel,
and PowerPoint.

· Adaptable to perform other work-related duties as assigned.

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