Service Department Manager Job at Motion Control Suspension LLC, Alpharetta, GA

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  • Motion Control Suspension LLC
  • Alpharetta, GA

Job Description

Service Department Manager As our service department manager, you would be responsible for overseeing all areas of our damper service department. We are looking for a detail-oriented individual with strong leadership and interpersonal skills. You will head up a team of technicians, work with service advisors, and coordinate with other department managers.

Please complete the form below to apply **Key Job Duties**

* Delegate and direct service and repair orders.

* Coordinate with receiving department to ensure efficient flow of all inbound service/repair orders into the service department.

* Coordinate with service advisors to ensure service repair orders and travel documents provide a clear objective to achieve the customers needs.

* Maintain a high level of quality control and efficient turn-around windows on all open repair orders.

* Provide training to existing and new team members .

* Maintain a high level of cleanliness, organization, and structured workflow processes.

**Required Skills & Experience**

* Excellent management and leadership experience .

* Ability to operate a lathe and mill.

* Strong understanding of hydraulics and preferably, familiarity with the production and service of automotive dampers.

* Creative thinking and problem-solving skills.

* Ability to work under pressure.

**Desired Qualities & Attributes**

* Strong industry knowledge (automotive motorsport).

* Forward thinking and positive mindset.

* Strong computer skills.

* Experience in developing new workflow practices and training materials.

**Work Conditions**

* Full time

* HVAC controlled environment

* Full equipped standalone service department

* Starting date: immediately

Job Tags

Full time, Immediate start, Work alone,

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