Service Department Manager As our service department manager, you would be responsible for overseeing all areas of our damper service department. We are looking for a detail-oriented individual with strong leadership and interpersonal skills. You will head up a team of technicians, work with service advisors, and coordinate with other department managers.
Please complete the form below to apply **Key Job Duties**
* Delegate and direct service and repair orders.
* Coordinate with receiving department to ensure efficient flow of all inbound service/repair orders into the service department.
* Coordinate with service advisors to ensure service repair orders and travel documents provide a clear objective to achieve the customers needs.
* Maintain a high level of quality control and efficient turn-around windows on all open repair orders.
* Provide training to existing and new team members .
* Maintain a high level of cleanliness, organization, and structured workflow processes.
**Required Skills & Experience**
* Excellent management and leadership experience .
* Ability to operate a lathe and mill.
* Strong understanding of hydraulics and preferably, familiarity with the production and service of automotive dampers.
* Creative thinking and problem-solving skills.
* Ability to work under pressure.
**Desired Qualities & Attributes**
* Strong industry knowledge (automotive motorsport).
* Forward thinking and positive mindset.
* Strong computer skills.
* Experience in developing new workflow practices and training materials.
**Work Conditions**
* Full time
* HVAC controlled environment
* Full equipped standalone service department
* Starting date: immediately
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